What is a Claim? Claim[kleym]noun1.An insurance Claim is a policyholder’s request to an insurance company for restitution based on the terms of the insurance Policy. The insurance company, through an Adjuster, investigates the validity of the Claim and pays the policyholder. Share | Have A Question About This Topic? Name Email Address Message Thank you! Oops! Related Content Snapshots Your life is marked by images. Prepare for the unexpected, so you can keep those pictures going. Did You Know This Fact About Freestanding Structures? Separate structures on your property may have to be insured separately. Protecting Those Who Matter Most The importance of life insurance, how it works, and how much coverage you need.